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Tuesday, February 25, 2014

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.


This error message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator " occurs when certain programs such as One Note, Outlook and Office 365 are not happy about Internet Explorer being the default web browser.
There are a fewways you can address this issue:

1. Upgrade your internet Explorer to the latest version

Not the most exciting or elegant solution, and perhaps is another version of "shut up and reboot" but its worth a try and I have seen it fix this issue. for security and functionality reasons, unless you have a good reason to its normally recommended to be on the latest version of IE.

2. Set the default browser to IE

This is pretty straight forward
Windows 8:
  •  go to the start screen and type in default programs and then choose this item
Default programs Windows 8
Default programs Windows 8
  • choose set your default programs from the menu
Control Panel, Default Programs Windows 8
Control Panel, Default Programs Windows 8
  • select Internet Explorer then choose set this program as default
Windows 8 Internet Explorer then choose set this program as default
Windows 8 Internet Explorer then choose set this program as default
3. Reset Internet Explorer Settings
Sometimes due to policies etc, or registry keys that have been influenced by other programs. these can be reset by setting Internet Explorer back to its default configuration.
to do this its advisable to close any microsoft programs you have open such as Word and Outlook and then,
  • open Internet Explorer
  • choose the Gear Icon for settings then choose Internet Options
Internet Explorer Settings Gear
Internet Explorer Settings Gear
choose the advanced tab, and then select reset internet explorer
choose the advanced tab, and then select reset internet explorer
  • choose the advanced tab, and then select reset internet explorer
Reset Internet Options
Reset Internet Options
  • close internet explorer and try again
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